What we do

   We provide Toronto and GTA builders with professional, fast, thorough, and hassle-free Pre-Delivery Inspections (PDI), ensuring smooth closings and reducing post-move-in issues. Our expert inspections and clear, builder-friendly reports help minimize warranty claims, improve homeowner satisfaction, and keep projects moving on schedule.  We offer management of your third- party PDI needs,  helping  ensure clients are receiving  a well informed and positive PDI experiences. 

Creating Positive and Lasting Impressions


   Our professional, uniformed PDIstaff are dedicated to fostering positive and lasting relationships with your clients. We take the time to engage with each homeowner, ensuring they understand the TARION Construction Performance Guidelines (CPG) and setting realistic expectations for their Pre-Delivery Inspection (PDI). Additionally, we provide valuable tips and guidelines on homeowner maintenance, empowering them to care for their new homes effectively. We take pride in cultivating strong customer relationships, which are the foundation of our business. By prioritizing positive experiences, we help ensure that your clients' journey from purchase to possession is smooth and satisfying. For more information on the TARION Construction Performance Guidelines, please visit Tarion's official website.


Why The PDI Company?

   At The PDI Company, we understand the value of a properly conducted  Pre-Delivery Inspection (PDI) in the home construction process. Our PDI services offer numerous advantages that contribute to enhanced customer satisfaction, operational efficiency, and a strengthened reputation for your business.

Customer Satisfaction

  • Manage Expectations: By educating purchasers on the TARION Construction Performance Guidelines (CPG), we help set realistic expectations, leading to a more positive PDI experience.  tarion.com 
  • Empowered Homeowners: Providing valuable maintenance tips and guidance empowers homeowners to care for their new homes effectively, reducing the need for extensive customer service interactions.

Effective Staff Utilization

  • Reduce Service Calls: Educating purchasers during the PDI walk-through minimizes calls to your service department, allowing staff to focus on more complex issues.

  • Eliminate Temporary Staffing Needs: Our experienced PDI inspectors handle PDIs efficiently, removing the necessity to hire inexperienced short-term staff.

  • Optimize Resource Allocation: By addressing common issues proactively, we reduce the number of service calls, enabling your team to utilize their skills where they are most needed.

Resource Optimization

  • Cost-Effective Solutions: Access qualified PDI staff when needed, saving money and staff resources.

  • Preventative Measures: We provide feedback on recurring issues, helping you address potential problems before they escalate into costly repairs.

Reputation Enhancement

  • Transparency: Independent third-party PDIs demonstrate your commitment to quality and transparency, fostering consumer confidence.

  • Professional Image: Our uniformed PDI staff enhance your company's professional image, leaving a positive impression on clients.

  • Reliable Partnership: Our dedication to excellence ensures that your reputation and ours are closely linked, providing you with dependable support.

By partnering with The PDI Company, you invest in a service that not only enhances the quality of your product but also contributes to the overall success and reputation of your business.

Projects and Clients

Urban Capital- MCITY
CANDEREL
TRICON
Alterra Developments


The Selby
Greenpark Homes, both hi-rise and low
Pinnacle International
City Core
North Park Developments
Poetry Living
Starlane Homes 
Lynbury Homes


Garden District
TAS Design Build
Rafat Homes
GreenYork Homes
 

Testimonials

  

Debi was a great help doing my PDI. I felt very comfortable knowing that PDI was being done by an independent 3rd party. Also, Debi was very knowledgeable and helpful. She helped me understand what is typical and what she has seen at other sites and with other builders. This is an overwhelming experience for everyone and with Debi’s friendly demeanor and expert knowledge, this was a breeze for me.

Thanks, Urooj
 Oakville 

  

The PDI Company has been conducting our PDI’s for us for close to 6 years now and working with Debi and her team has been a pleasure. Debi has always been flexible with our construction schedule when booking PDI dates, even when inspection dates and closing dates are tight. Both her and the team are well rounded with the Tarion Guidelines and have been nothing but professional when dealing with our homeowners keeping both the builder and homeowners in mind.  I would highly recommend The PDI Company to other builders looking for a professional 3rd party to conduct PDI’s.

Keep up the great work!

Michael C.

Poetry Living

Site Supervisor

  

We wanted to share our experience with you. We had our PDI at DNA3 today, it was conducted by Pauline.  Pauline was kind, pleasant and very helpful. She knows what she’s talking about, she’s smart!  It was good to know that we were being taken care, she seemed to really care about our concerns and opinions. Although she didn’t always agree with us, she didn’t just dismiss us and shut us down, she took the time to explain. A job well done, Thank you Pauline.

Joe and Maria
Toronto, On

  

Yesterday I did the PDI for Unit 1008 and it was a very pleasant experience.  Marta knew exactly what she was doing and gave the service that deserves.  I am really impressed with the professionalism she had in noting down the deficiencies.  Her attitude was unsurpassed and commend her on a job well done.  I had to send you this note to ensure she gets the proper recognition in performing her work.  Trusting this information will get into the PDI Company.

 

Thanks for your time. 

Ziad   

MCity