Our Story

Founded in 2009, The PDI Company was created to bring consistency, clarity, and professionalism to the Pre-Delivery Inspection (PDI) process.

We saw firsthand the challenges that arise when PDIs are conducted without proper standards—confusion, TARION conciliations, and strained customer relationships. These issues inspired us to build a company that does things differently.

At The PDI Company, we are committed to:

  • Establishing consistency in the PDI process

  • Educating clients on TARION standards

  • Fostering trust-based customer relationships

  • Promoting quality awareness and effective communication

What sets us apart is our dedicated team. Our staff is solely focused on conducting PDIs—it's not just part of what we do, it's everything we do. This singular focus means our team brings deep expertise, attention to detail, and a customer-first mindset to every inspection.

We believe that a professional, accountable approach to new home delivery creates not only satisfied homeowners—but lasting brand trust.

When you partner with The PDI Company, you’re choosing a team that values quality, integrity, and exceptional customer experiences—every time.

Together, we help builders deliver homes—and promises—with confidence.


At The PDI Company, we specialize in conducting  Pre-Delivery Inspections (PDIs) that enhance communication, reduce deficiencies, and ultimately lead to higher customer satisfaction. Our experienced PDI group ensures that all clients are treated respectfully as we guide them through the PDI experience. 

Benefits of Partnering with The PDI Company

  • Enhanced Communication: We facilitate clear and effective communication between builders and homeowners, setting realistic expectations and fostering positive relationships.

  • Reduced Deficiencies: By identifying and addressing issues early, we help minimize deficiencies, allowing for more cost-effective solutions and reducing the need for extensive repairs.

  • Increased Customer Satisfaction: A well-conducted PDI leads to satisfied homeowners, encouraging repeat business and positive referrals.

By choosing The PDI Company, you invest in a service that not only enhances the quantity and quality of your PDI experiences, it contributes to the overall success and reputation of your business. Our dedication to the customer experience ensures that each inspection leaves a positive and lasting impression.

FAQ

  1. Is there a size limit to the project to hire The PDI Company?
    Our goal is to provide professional and trusted third party PDI’s for all your projects.  This could range from 3 - 20 PDIs per day, 5 days a week . We can work as your sole PDI provider or directly with your on-site staff to help handle overload.
  2. How are PDIs recorded?
    We work with a variety of industry software, and are familiar with most, thus allowing  our staff to quickly adapt to any software you may be using.
  3. Do you have your own software?
    Our PDI's are electronically recorded and emailed.  However, it would be next to impossible to for us to carry software with all of your company needs and trade specific information.  Short answer is no, but we would be happy to recommend some of our favorite software contacts.  
  4.  Do you schedule and if so, how do you schedule PDIs?
    We offer the option of us scheduling the PDIs based on construction timelines, or we will work with your customer service teams' scheduled PDIs.
  5.  Do you do follow up service?
    While we do not provide after sales service, we do follow up by providing trade assignment along with verbal reiteration of recorded PDI notes, as software allows.


If you have a question that you do not see addressed here, please reach out to us directly